Contact Electricity Transmission
Have a question or complaint about the Electricity Transmission system in England and Wales?
National Grid Electricity Transmission manages the extra high voltage electricity transmission network in England and Wales.
For power cuts, please call 105. For urgent electrical emergencies, such as faulty equipment or hazards- please click here.
We don’t supply electricity directly to homes and businesses. Use our form below to help find out where to get in touch.
If your query isn't covered by our form below, please scroll down for more options.
We need to make sure your query is directed to the right people. Please tell us what your query or complaint relates to so we can send it to the correct team (we may redirect you to another organisation if it's not a National Grid Electricity Transmission matter).
For more ways to get in touch- check our other options below
If you spot an issue with any of our high voltage overhead lines, pylons or substations, please report it below.
This page also contains information on safe working operations near overhead lines and underground cabling.
Electrical emergencies and safety advice
Find our key safety guidance here:
Are you a developer wishing to work with National Grid to acquire rights over our land? You can find out more below.
All applications are managed through the National Energy System Operator (NESO). Visit their page below to find out more, and read about their connections portal which handles all new and existing applications:
Explore our page here:
If you would like to submit an EIR information request to us, please follow the guidance here: