What to do in an emergency

If you spot a potential hazard on or near an overhead electricity line please call the 24-hour electricity emergency helpline : 

0800 40 40 90 

Follow these steps:

• do not approach any hazard, even at ground level - keep as far away as possible

• warn anyone in the area to evacuate or stay away
• tell us where the emergency is. If you don't know you can describe the area or look for road signs
• explain what's happened and what you can see
• give your name and phone number.