National Grid provides a number of different services for various types of business and individuals that are related to gas connections. How we segment these services is detailed below:

Domestic & small / medium industrial users: New gas services, alterations, disconnections and meter box spares

You can use our online services for ordering a new gas service, alteration to or permanent disconnection of your existing service, and for ordering domestic meter box spares and repairs. 

·    You can request a quotation from National Grid

·    You can request a meter box repair or order spares for your domestic meter box.

·    Existing licensed business to business users can request a quotation (with a B2B licence)

·    You can request quotations from other companies

Large industrial users: connecting to the national transmission system (NTS)

High volume, high pressure NTS connections are only suitable for:

·    Large scale industrial users of gas

·    large scale gas storage facilities

·    operaters wishing to put gas into the NTS.

For more information please visit the transmission connections page.