All UIP/IGT activities 

Main number 0845 3666 758

Quotation & Land Enquiries:  Option 2

Acceptance & Fast track: Option 2

Design Approval (including mains location enquiries):  Option 3

Certification (FM144/FM166): Option 4   

Completion (including billing): Option 4

Completion (including billing):
+44 (0)1455 231665   

Fax Server Number for all correspondence:
+44 (0)845 0700868

E-mail Mains Location Enquiries: ns.mainslocation@uk.ngrid.com

E-mail Disputes (excluding accuracy challenges):
ns.disputeprocess@uk.ngrid.com  

Email all Other Correspondence:
nsquoteac@uk.ngrid.com

Accuracy Challenge Scheme

Telephone Number: Option 2
Fax Server Number: +44 (0)845 0700868
E mail: nsquoteac@uk.ngrid.com

Correspondence for all the above activities should be addressed to:

Network Strategy Connections, Block 4 Area 6
National Grid
Brick Kiln Street
Hinckley
Leicestershire
LE10 0NA

Meter Appraisals

GT1 Gas Service Pipe Capacity Checks
Contact: Ivie Aroko
Telephone Number: +44 (0)8453 666755 (Option 2) E-mail: Ivie.Aroko@uk.ngrid.com

All correspondence should be addressed to:
Natonal Grid
Resource Management Block 4, Area 5
GT1 Section
Brick Kiln Street
Hinckley
Leicestershire
LE10 0NA

GT1&2 team
Contact: Ivie Aroko
Telephone Number: +44 (0)1268 642247
E-mail: Ivie.Aroko@uk.ngrid.com

All correspondence should be submitted to:
Network Strategy Connections, Block 4 Area 6
National Grid
Brick Kiln Street
Hinckley
Leicestershire
LE10 0NA

Should you experience difficulties resolving any issues relating to the above activities and wish to escalate please contact: Tracey Mallet (Planning Engineer) +44 (0)1455 231203 or Neil Sorrell (Planning Engineer) +44 (0)1455 893169.

National Grid Network Controller (AE/CP application process & SCO control)

Network Controller, Block 4 Area 7
National Grid
Brick Kiln Street
Hinckley
Leicestershire
LE10 0NA

Other Useful Contacts

• Meter Point Reference Number (MPRN) adhesive labels (B965) and Emergency Control Valve/Service Information labels (B608):
  
  Astron Group ltd
  National Grid Helpline Team
  Telephone Number: +44 (0)161 683 2306
  Fax Number: +44 (0)161 683 2675
  
• Meter Point Creation on National Grid’s system:
  
  Telephone Number: +44 (0)121 623 2600
  E-mail: uip.spa@xoserve.com