Identifying your existing meter size for service alteration and disconnection
Guidance on how to identify your existing meter size. This information is required when you apply for a Dopmestic Service Alteration or for a service pipe diconnection.

Domestic new gas service detailed step by step guide
Step-by-step guide to applying for a domestic new gas service. The intended use of this document is solely and exclusively as an aid for customers to access and utilise National Grid’s self-service ...

Domestic service alteration detailed step by step guide
Step-by-step guide to applying online for a domestic service alteration. The intended use of this document is solely and exclusively as an aid for customers to access and utilise National Grid’s ...

Non-domestic or non standard new service detailed step by step guide
Step-by-step guide to using the online application for a Non-Domestic or Non Standard New Service. The intended use of this document is solely and exclusively as an aid for customers to access and ...

Non-domestic or non standard service alteration web detailed step by step guide
Step-by-step guide to using the online application for a Non-Domestic/Standard Service Alteration. The intended use of this document is solely and exclusively as an aid for customers to access and ...

Disconnection detailed step by step guide
Step-by-step guide to using the online application for a disconnection of an existing connection. The intended use of this document is solely and exclusively as an aid for customers to access and ...

Domestic meter box spares and repairs web application user guide
Step-by-step guide to using the online application as well as pictures and descriptions of the options available for a domestic meter box spare or repair. The intended use of this document is solely ...

Business to Business Online Quick Guide
Step-by-step guide to using the online Business to Business application for a new connection, alteration, disconnection or meter box spare/repair.