Consent form
It is your responsibility to gain written consent from a third party if it will be necessary to use or gain access to their land when completing any gas works. Where the property is not in your ...

Non Standard Connections Quotation Charge Table
A Quotation Charge is required if your work request is for a new service or an alteration to an existing service where the properties are not domestic or the work itself is deemed to be non-standard ...

Job progress glossary

Domestic meter box spares and repairs image guide

Digging a trench & ducting installation on private land for Domestic New Service
If you have opted to pre-excavate the private land in preparation for National Grid installing a new gas service at your property then please ensure you have read and understood this document.

Guidance on Customer Arranged Works for the Alteration of a Service Pipe or Meter Position
If you indicate to National Grid that you will arrange for the excavation of any trenches prior to National Grid arriving at the premises, and backfill after the planned connection, you must ensure ...

Meter box options for new gas services and service alterations

Gas industry jargon and business terminology explanation guide
The intended use of this document is solely and exclusively as an aid for customers to access and utilise National Grid’s self-service web application to process customer requested sales orders. It ...

Non-Domestic Or Non-Standard New Service and Non-Domestic/Standard Service Alteration application pack
Important for Bands 2 and 3: Once you have processed and accepted your quotation charge online, you will need to complete the non-standard application form as well as the booster/compressor details. ...

Quotation Accuracy Scheme