We, at National Grid, will be the foremost international electricity and gas company, delivering unparalleled safety, reliability and efficiency, vital to the well-being of our customers and communities. We are committed to being an innovative leader in energy management and to safeguarding our global environment for future generations.

Our Framework for Responsible Business outlines how we will achieve these aims by managing our business in a responsible way. It explains how we take account of environmental, economic and societal issues when we make our business decisions. Our Standards of Ethical Business Conduct, global policies and public position statements support the framework.

We intend to play a central role in tackling the challenges of energy security, climate change, and making energy affordable. We will face these challenges by employing the right people and by striving to use best practices across our company.

We will work with government and regulators to develop international and national energy policies, legislation and regulation. We will also work with national and local government, regulators, investors, customers and society to try to make energy more secure, affordable and environmentally sound. 

We are committed to playing our part in reducing the amount of greenhouse gases released by society. We also recognise we need to make sure our networks are resilient to the possible effects of climate change and are able to accommodate society’s increasing demand for renewable energy.

We want National Grid to be a company where people want to work and where they can develop to their full potential. We will support our employees with the right training, knowledge and resources. We will trust them to use their skills and expertise to do their jobs well. We will always make sure the safety and wellbeing of our employees, contract partners and the public are at the centre of everything we do.

We are a long-term business and these are long-term commitments. We have a duty to deliver value to our shareholders and they too are essential to our long-term commercial success. This allows us to invest in the future to further benefit our customers, shareholders, employees, the environment and society as a whole, ensuring we have a successful and sustainable future.

We believe it is not acceptable to make a profit regardless of the effects this may have on the environment, society, our customers or our employees. Our reputation depends on our stakeholders being able to trust us and be confident in us. We will only retain our right to operate by working to the highest standards, by trusting our employees to do the right thing and by running our company responsibly and sustainably.