Business ethics

We take pride in working safely, reliably and efficiently and we are proud that we do this in a professional and ethical way.

We take our responsibilities to our employees, our customers and other people with an interest in our business seriously, and make every effort to work to the highest standards. We continually look to improve our performance and reputation as a responsible and sustainable company. To do this, we must make sure we are open and honest with all our stakeholders.

We aim to create a working environment where our employee and business partners will do the right thing and speak out about any concerns they have about actions or decisions they think are wrong.

Standards of Ethical Business Conduct

Our Standards of Ethical Business Conduct provide a common set of practical guidelines to help ensure that our behaviours are lawful, comply with our policies and licences and follow the values set out in our Framework and our core values.

The Board has also adopted a Code of Ethics for senior financial professionals. There were no amendments to, or waivers of, this Code of Ethics during the year.

We have also published a responsible lobbying position statement.