Injuries to the public*⁺
(number)

Members of the public injured as a direct result of our operations (number of fatalities included in total)

08/09: 52(1)
07/08: 36(1)
06/07: 28(1)

Employee lost time injury frequency rate^#
(injuries per 100,000 hours)

Injuries resulting in employees taking time off work normalised to 100,000 hours worked

08/09: 0.25
07/08: 0.30
06/07: 0.24

Employee lost time injuries^#
(number)

Injuries resulting in employees taking time off work

08/09: 140
07/08: 157
06/07: 97

Contractor lost time injuries⁺
(number)

Injuries resulting in contractors taking time off work

08/09: 108
07/08: 105
06/07: 131

Employee sickness rate⁺
(percent)

Percentage of available work days lost to sickness

08/09: 3.06
07/08: 2.46
06/07: 2.48

Total shareholder return
(percent - 3 year accumulative)

Growth in share price, assuming reinvestment of dividends and return of capital

08/09: 6
07/08: 61
06/07: 112

Capital Expenditure^
(£million)

Additions to plant and equipment and to intangible assets

08/09: 3,242
07/08: 3,054
06/07: 2,375

08/09: 99.9999
07/08: 99.9999
06/07: 99.9999

UK gas transmission system reliability
(percent)

Gas delivered by gas transmission system as a proportion of gas demanded

08/09: 100
07/08: 100
06/07: 100
 

US electricity transmission system reliability
(MWh lost)

Number of MWh lost

08/09: 266
07/08: 437
06/07: 259

UK gas distribution network reliability
(percent)

Proportion of total customer days without unplanned gas interruptions

08/09: 99.999
07/08: 99.999
06/07: 99.999

US electricity distribution network reliability
(minutes)

Average time the average customer is without power over the year

08/09: 114
07/08: 110
06/07: 112

Greenhouse gas emissions^#
(percent)

percentage reduction in greenhouse gas emissions against baseline

08/09: 42
07/08: 38
06/07: 35

Greenhouse gas emission intensity
(tonnes per £m of revenue)^#

Greenhouse gas emissions normalised to £m of revenue (including discontinued operations)

08/09: 726
07/08: 982
06/07: 471

Significant direct environmental incident
(number)⁺

Category 1 incidents caused by National Grid (and contractors working for National Grid)

08/09: 8(4)
07/08: 9(25)
06/07: 20(20)

Significant indirect environmental incidents
(number)⁺

Category 1 incidents caused by adverse weather or third party damage

08/09: 1
07/08: 1
06/07: 13

Fines
(£ / $)⁺

Total value of fines from environmental prosecutions and citations

08/09: $86,500
07/08: $6000
06/07: $4,885

Energy use
(million MWh)⁺

Consumption of gas and electricity for operational and non-operational purposes

08/09: 5.4
07/08: 5.7
06/07: 6.5

Waste
(million tonnes)⁺

Total waste including waste disposed of and waste recycled or reused

08/09: 1.2
07/08: 1.1
06/07: 1.2

Waste recycled
(percentage)⁺

Waste recycled or reused

08/09: 74.3
07/08: 68.8
06/07: 59.4

Water use
(million cubic metres)⁺

Total water used

08/09: 5.3
07/08: 3.5
06/07: 3.6

Fuel used for Transport
(million litres)⁺

Total fuel used by commercial fleet, company cars, private cars used for business, own aircraft and some contractor movements

08/09: 52.2
07/08: 35.3
06/07: 36.4

Headcount
(number)

Number of employees in post at 31 March

08/09: 27,866
07/08: 28,530
06/07: 19,511

Female employees
(percentage)

Proportion of employees who are female

08/09: 22.6
07/08:22.5
06/07: 23.7

Ethnic minority employees
(percentage)

Proportion of employees who are ethnic minorities

08/09: 13.2
07/08: 12.3
06/07: 7.3

Breaches of Codes of Conduct ⁺
(number)

Substantiated breaches of UK and US Codes of Conduct  per 1000 employees

08/09: 11.3
07/08: 11.6
06/07: 8.0

Community investment⁺(£million)

Includes cash value of contributions, value of employee time, in-kind contributions and management costs

08/09: 9.7
07/08: 9.2
06/07: 8.9