Our Vision, Strategy and Strategic Actions

Our vision

Our vision is the long term aspiration for National Grid - what we want to be in the future:

"We, at National Grid, will be the foremost international electricity and gas company, delivering unparalleled safety, reliability and efficiency, vital to the wellbeing of our customers and communities.

"We are committed to being an innovative leader in energy management and to safeguarding our global environment for future generations."

 

Our strategy

Our strategy focuses on the medium term. It sets out what we want to achieve in the next few years, to help us realise our vision:

"We will operate and grow our business to deliver consistently superior service and financial returns by:

  • Delivering excellent levels of safety, reliability, security, customer service and environmental performance
  • Using consistent and cost effective ways of working, putting into practice shared processes and systems
  • Driving an inclusive, high performance culture by engaging and developing all our employees
  • Helping to shape UK and US energy policies through working with our external stakeholders and customers."

 

Our strategic actions

On an annual basis, we define a series of strategic actions to help us achieve our vision.  This year, we have five shared strategic actions that are common to the UK and US. These help us have a collective focus on the way we work as one company.

For the first time, we also have regional strategic actions that are specific to either the UK or US. This helps us keep focus about what we need the business to deliver in these regions.

Explore these pages to learn about our annual strategic actions in more detail.

 

Line of sight

Our strategy and strategic actions provide direction and clarity on how we are going to achieve our vision. We have recently launched our line of sight framework that establishes a direct link between our strategy and strategic actions and employees’ individual objectives.

Line of sight shows us how what we do every day connects directly to National Grid's vision and strategy and contributes to our company's success.

Explore these pages to find out about our line of sight framework in more detail.

 

Further information