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Objectives and strategy
Talent
National Grid depends on the talents, skills and motivation of our employees. We aim to maximise the contribution made by our employees by developing their skills and talents, by motivating and driving continued improvement and by promoting a culture that recognises and respects inclusion and diversity and where all our employees share our core values of respect, integrity and ownership. In addition to obtaining the views of employees on an ongoing basis, we periodically carry out employee surveys to identify areas where we can improve the way we develop and interact with them.
| Motivation and performance | We plan to improve our operational performance and the service we provide to our customers by motivating our employees to strive for continued improvement.
Our aim is for a world-class performance management system, involving integrated common performance processes, a single set of performance criteria, pay linked to leadership qualities as well as operational and financial performance and greater differentiation between levels of performance. |
| Development of talent and skills | Critical to our success is identifying, recruiting and developing talented people and helping all our managers and employees to operate to the best of their abilities. |
| Inclusion and diversity | In order to develop, recruit and retain talented people we aim to achieve a more inclusive and diverse workforce. A number of priority action areas have been identified to help achieve our vision of developing and operating our business in a way that results in a more inclusive and diverse profile, reflecting the composition of the communities in which we operate, and to be seen as an employer of choice across diverse communities.
Performance measures we use to monitor our objective of promoting inclusion and diversity include the percentage of female employees and the percentage of black and minority ethnic employees. |
| Values | Our aim is for all our people to be proud to work for National Grid and to share our core values of respect, integrity and ownership. |